Privacy Policy

Effective Date: September 29, 2025

At AutoDocs ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered documentation generation service.

1. Information We Collect

1.1 Information You Provide

We collect information you directly provide to us, including:

• Account Information: Email address, password, and account preferences when you create an account
• Code and Content: Source code, documentation, and other content you upload or paste for processing
• Communication: Messages, feedback, and support requests you send to us
• Payment Information: Billing information and payment method details (processed securely by our payment processors)

1.2 Information We Collect Automatically

When you use our service, we automatically collect:

• Usage Data: How you interact with our service, features used, and performance metrics
• Device Information: IP address, browser type, operating system, and device identifiers
• Log Data: Access times, pages viewed, and other usage statistics
• Cookies and Tracking: Information collected through cookies and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our documentation generation service
• AI Processing: To analyze your code and generate documentation using our AI models
• Account Management: To create and manage your account, process payments, and provide customer support
• Security: To detect, prevent, and respond to security threats and fraudulent activity
• Communication: To send you important updates, newsletters, and respond to your inquiries
• Analytics: To understand how our service is used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

2.1 Code Processing and Storage

When you upload code or paste code snippets for documentation generation:

• Temporary Processing: Your code is processed in memory only and is not permanently stored on our servers
• AI Analysis: Code is temporarily sent to our AI models for analysis and documentation generation
• No Permanent Storage: We do not retain your source code after documentation generation is complete
• Secure Transmission: All data transmission occurs over encrypted HTTPS connections
• Processing Limits: Code processing is limited to reasonable sizes to ensure performance and security

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who help us operate our service (payment processors, email services, cloud infrastructure)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of our business
• Consent: With your explicit consent

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using industry-standard encryption protocols
• Access Controls: Strict access controls and authentication requirements for our systems
• Regular Audits: Regular security audits and vulnerability assessments
• Employee Training: All employees receive training on data protection and privacy
• Incident Response: Established procedures for responding to security incidents

5. Data Retention

We retain your information for as long as necessary to provide our service and comply with legal obligations:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Usage Data: Anonymized and aggregated for analytics purposes
• Source Code: Processed in memory and not permanently stored
• Payment Data: Retained only as required for tax and accounting purposes

You can request deletion of your account and associated data at any time.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing in certain circumstances

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand how you use our service
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions by competent data protection authorities
• Other legally recognized transfer mechanisms

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Email notification to your registered email address
• Prominent notice on our website
• Update of the "Effective Date" at the top of this policy

Your continued use of our service after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

We are committed to working with you to resolve any privacy concerns you may have.