Help
Center

Find answers to your questions and get the support you need to make the most of AutoDocs.

🔍 Search Our Help Center

Popular searches: API keys, rate limits, file uploads, authentication

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Getting Started

New to AutoDocs? Learn the basics of generating documentation and setting up your account.

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Account & Billing

Manage your account, update billing information, and understand your subscription.

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API & Integration

Technical guides for developers integrating AutoDocs into their workflows.

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Troubleshooting

Common issues and their solutions. Can't find what you need? Contact support.

Frequently Asked Questions

How do I get started with AutoDocs? +

Getting started is easy! Simply:

  1. Sign up for a free account on our website
  2. Verify your email address
  3. Try the interactive demo to generate your first documentation
  4. Upgrade to a paid plan for unlimited usage

You can start generating documentation immediately with our 5 free requests per day.

What programming languages does AutoDocs support? +

AutoDocs supports 50+ programming languages including:

  • JavaScript & TypeScript
  • Python
  • Java
  • C++ & C#
  • PHP
  • Ruby & Go
  • Rust, Swift, Kotlin
  • And many more!

If your language isn't listed, try it anyway - our AI can often handle it.

How do I upgrade my plan? +

To upgrade your plan:

  1. Log in to your AutoDocs account
  2. Go to your account settings
  3. Click "Upgrade Plan"
  4. Select your desired plan (Individual, Pro, or Enterprise)
  5. Complete the payment process

Your new limits take effect immediately after payment confirmation.

What are the rate limits? +

Rate limits vary by plan:

  • Free: 5 requests per day
  • Individual: 50 requests per day
  • Pro: 500 requests per day
  • Enterprise: Unlimited

We also have per-hour burst limits to prevent abuse. If you exceed limits, you'll receive a 429 error with retry information.

How do I use the API? +

Using the AutoDocs API is simple:

curl -X POST https://techwrite.lozz-riot.workers.dev/generate-docs \
-H "Content-Type: application/json" \
-H "Authorization: Bearer your-api-key" \
-d '{"code": "function hello() { return \"world\"; }", "language": "javascript"}'

Get your API key from your account dashboard after upgrading to Pro or higher. Check our API documentation for detailed guides.

Can I upload files instead of pasting code? +

Yes! File upload is available for Individual, Pro, and Enterprise plans:

  • Upload up to 10 files at once
  • Maximum 500KB per file
  • Supports all major programming languages
  • Automatic language detection

Log in to your account and use the file upload interface, or use the API with multipart/form-data.

Is my code secure? +

Absolutely! Security is our top priority:

  • Code is processed in memory and never stored permanently
  • All data is encrypted in transit and at rest
  • Enterprise-grade infrastructure with regular security audits
  • SOC 2 compliant data handling
  • No code is shared with third parties

Your intellectual property is completely safe with AutoDocs.

What if I need help with something not covered here? +

We're here to help! For additional support:

  • Email: support@autodocs.dev
  • Response time: Within 24 hours for all plans
  • Priority support: Pro and Enterprise get faster responses
  • Live chat: Available for Enterprise customers

Please include your account email and a detailed description of your issue.

🔧 Quick Troubleshooting Guide

1

Check Your Account Status

Make sure your email is verified and you're logged in. Free accounts have limited usage (5 requests/day).

2

Verify API Key

For API usage, ensure your API key is correct and included in the Authorization header as a Bearer token.

3

Check Rate Limits

If you're getting 429 errors, you've exceeded your plan limits. Wait for reset or upgrade your plan.

4

Test with Simple Code

Start with simple functions before trying complex code. This helps isolate issues.

5

Check File Size

Files must be under 500KB each. Split large files or use the copy/paste interface instead.

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Email Support

Get help from our support team. Response within 24 hours.

Contact Support
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Developer Docs

Technical documentation and API guides for developers.

View Docs
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Community Forum

Connect with other AutoDocs users and share tips.

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Live Demo

Try AutoDocs right now with our interactive demo.

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